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INTERNATIONAL FIELD SERVICE SUPPORT
Sorin Group Commitment in Cardiopulmonary
Sorin Group is a global and leader company in the treatment of the cardiovascular diseases with
- 3,500 employees in the world
- 1 million patients treated annually with Sorin Group products worldwide
- R&D, manufacturing and global marketing in 5 countries
- Sales and marketing in more than 80 countries
Sorin Group is market leader with a wide range of products that reflects our commitment to create added value on the market by developing innovative and cost-effective therapies.
In order to continuously maintain the highest quality in manufacturing, outstanding service and market support Sorin Group Cardiopulmonary International Field Service Support is proud to contribute to this mission by offering a large variety of tailored, post-sales support programs for your perfusion and autotransfusion devices. Through a close partnership with you, combined with our commitment to deliver the best value we ensure to our Customers that the equipment they are operating are safe and efficient at all times.
In all countries where we have are present with our equipment, our sales and distribution network is fully supported by technical specialists trained at our facilities in Europe to ensure the best possible level of technical support.
Sorin Group International Field Service Support offers a comprehensive list of service in terms of:
- Service Documentation management as:
- Service manual
- Field service notes,
- FMI,
- FCO and FEN
- Service Training Classes in our facilities in Europe for FSE level and BIO level
- Corrective and Preventive Maintenance services Support
- Spare Part management as:
- Spare part list definition
- Spare part catalogue
- Spare part assistance and support
- Spare part price list
We support our Field Service Engineer providing a high quality level of Service Training and training update
Our Field-based Service Representatives are trained on all Sorin Group manufactured and distributed equipment. The Field Service Reps are provided periodic refresher training to remain competent on all the latest technical developments.
The Sorin Group International Field Service Organization maintains a technical documentation database. This database is available to train technicians so they can quickly access needed service information. The results: a quicker mean time to repair and a higher level of service quality.
For further information on
HLM technical trainings please contact via mail at Olaf.Hoerl@sorin.com
ATS technical trainings please contact via e-mail at antonio.summonte@sorin.com
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| Over 5.000 hospitals use Sorin Group's products in more than 80 countries |
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